The Queensland mine safety laws allow mine workers or their representatives to make confidential complaints about safety and health matters to the Mines Inspectorate. These complaints must be investigated and the name of the person making the complaint must not be revealed. Legislation relating to complaints is section 254 of the Mining and Quarrying Safety and Health Act 1999 and section 275 of the Coal Mining Safety and Health Act 1999.
A person wishing to make a complaint about an alleged contravention of the legislation or a thing or practice at a mine that could be dangerous, should contact an inspector by telephone or in writing. The complaint will be logged on the Mines Inspectorate complaints database and will be investigated by an officer of the Mines Inspectorate. This investigation may involve a visit to the particular mine where the allegation took place.
When the investigation is complete, the person making the complaint will be advised of the results of the investigation.
Before a person makes a complaint to the Mines Inspectorate, the person should bring the issue to the attention of the person"s supervisor or site senior executive. This can be done personally or through a site safety and health representative.
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